Contact

One line. One coordinator. Same day every day.

No round-robin platform queue. No anonymous ticket system. Direct line during business hours, monitored after-hours line for urgent signing issues.

Orders inbox
dispatch@itsofficialnotary.com
Send a signing, follow up on an open order.
Dispatch inbox
dispatch@itsofficialnotary.com
Notary-side comms, mid-signing updates.
Hours

Business hours · Central Time

  • Monday – Friday8:00 AM – 6:00 PM
  • Saturday9:00 AM – 2:00 PM
  • SundayBy appointment
  • After-hours dispatchMonitored line for in-flight signings

Need a rush or after-hours signing? Email dispatch@itsofficialnotary.com — most weeks we cover Saturday closings and same-evening rush requests during the week.

Escalation

How issues route

  1. 1
    Dispatcher
    First-level response. Live signing status, reassignment, rescheduling, document questions, payment status.
  2. 2
    Ops manager
    Repeat-issue escalations, billing disputes, contractor performance, multi-signing coordination.
  3. 3
    Founder
    Founder-level. Title-co relationships, signing-quality concerns, partnership decisions.
Send a message

Not sure who to email?

Pick a topic — we route to the right person and reply within one business day.

Reply within 1 business day during business hours. Urgent? Email dispatch@itsofficialnotary.com.

Operating area

Austin / Travis County, TX

Coverage zones: Central Austin · North / Williamson corridor · West Austin · South / Hays growth

See coverage zones →
✉️ Email dispatchDemo